Device as a Service
Device as a Service that takes the laptop refresh cycle off your IT plate.
A UK partner that finances, configures, ships, supports and recycles your laptop and desktop fleet on a per-seat monthly fee. Lenovo and Dell Gold, Intune zero-touch deployment, ISO 27001 governance and on-site UK support.
30-min consult · UK-based logistics · Lenovo + Dell Gold · ISO 27001
Fleet inventory · liveLenovo Gold + Dell Gold partner status
UK devices under management
Median ship-to-desk for standard configurations
Capex eliminated, fully Opex per-seat monthly
WHERE LAPTOP FLEETS BREAK DOWN
When your laptop fleet should be a recurring Opex line, not a capex headache
Most UK organisations buy laptops outright, manage them ad-hoc, and replace them late. Cash flow stalls, IT spends time on logistics, end-users wait too long for replacements.
Capex IT locks up cash flow
✕
Big quarterly hardware POs sit on the balance sheet as capex, depreciate poorly, and leave no flexibility for headcount changes or technology refresh cycles in the year.
✓
Fixed monthly per-seat Opex covering laptop, configuration, support and end-of-life recycling. Scale up or down as headcount changes.
New starters wait days for kit
✕
Procurement requests, internal approvals, supplier lead times and configuration delays leave new joiners idle for the first week, costing salary plus productivity at scale.
✓
<48h ship-to-desk for standard configs. Intune zero-touch enrolment means the laptop is corporate-ready out of the box.
EoL devices become a liability
✕
Old laptops with corporate data pile up in storage cupboards. Disposal compliance (WEEE, GDPR data wipe) becomes an unmeasured risk that ICO assessors will flag at audit.
✓
Certified data wipe (NCSC-aligned) and WEEE-compliant recycling included on every device return. Audit-ready evidence pack on collection.
WHAT WE COVER
Our Device as a Service covers the full fleet lifecycle
Procurement to recycling under one fixed per-seat fee. One UK team. One supplier.
Procure & configure
Lenovo + Dell
Lenovo Gold and Dell Gold pricing. Standard configurations per persona. Intune zero-touch enrolment baked in before despatch.
- rapid median phone answer
- AI auto-resolution for 23% of L1 volume
- Phone · portal · Teams · email · chat
Deploy & ship
<48h
Direct-to-desk shipping anywhere in the UK. Out-of-the-box, the device autopilots into your tenant, encrypted and policy-aligned.
- SOC integration on every L1 ticket
- ISO 27001 chain of custody · GDPR-ready
- Identity-aware access provisioning
Support & warranty
UK desk
On-site UK warranty repair (Dell ProSupport / Lenovo Premier). Service-desk first-line via our 24/7 UK Managed IT Service Desk.
- 40% reduction in repeat-cause tickets
- Automated patch waves · 0 rollbacks
- Monthly trend & root-cause review
Refresh & recycle
WEEE
3-year refresh cadence. Certified data wipe (NCSC-aligned), WEEE-compliant recycling, ESG-credit evidence pack for sustainability reporting.
- Elastic per-user fee · agreed notice
- M&A & multi-region rollout playbooks
- Named service-delivery manager
HOW WE DELIVER DAAS
Three phases from scoping to ongoing fleet ops
A predictable DaaS programme: scope per-persona configurations, deploy in a pilot, run the fleet under one accountable team.
01
1 week
Scope
Headcount audit, persona-based configurations, Intune profile design, costed per-seat monthly proposal you keep regardless of next steps.
02
2-3 weeks
Pilot
25-50 device pilot to validate configurations, shipping workflow, end-user experience and support escalation paths.
03
Ongoing
Run fleet
Standing order for new joiners, refresh cadence, returns + recycle, quarterly fleet review. Continuous improvement against agreed KPIs.
WHY UK ORGANISATIONS PICK US
A DaaS partner the CFO and CIO both trust
UK-based, Lenovo Gold + Dell Gold, ISO 27001 + Cyber Essentials Plus, 30-year track record running enterprise IT for British organisations.
OEM TIER
Lenovo Gold + Dell Gold
Top-tier OEM partnership grants direct pricing, fastest configure-to-order, and on-site UK warranty (ProSupport / Premier Care).
UK-BASED
UK logistics in London
Configuration and shipping handled from UK depots, not offshored. ISO 27001 + WEEE-compliant end-of-life processes.
OPEX
Fully Opex, zero capex
Fixed per-seat monthly fee. No upfront capex, no depreciation tracking, no end-of-life disposal accounting. Predictable for finance.
GREEN
ESG-credit evidence
Certified data wipe, WEEE recycling and ESG-credit reporting included for every refresh, supporting your sustainability disclosures.
WHO TRUSTS US WITH THEIR FLEET
UK organisations running their device fleet with Transputec
UK investment manager · Windows 11 + Intune rollout
London publisher · Windows 10 to 11 Intune upgrade
UK charity · Windows 11 upgrade + Intune
EXPLORE MORE IT PROCUREMENT SERVICES
Four IT Procurement Services. One UK-based team.
Device as a Service is one part of a broader IT Procurement portfolio. Explore lifecycle management, public-sector frameworks and smart lockers.
← Back to IT Procurement ServicesFREQUENTLY ASKED QUESTIONS
Device as a Service FAQ
What's included in your Device as a Service?
End-to-end laptop and desktop fleet management on a per-seat monthly fee: Lenovo Gold + Dell Gold sourcing, persona-based configurations, Intune zero-touch deployment, direct-to-desk UK shipping, on-site warranty (ProSupport / Premier Care), 24/7 service desk first-line, 3-year refresh cadence with certified data wipe + WEEE recycling. We’ve done this for UK clients like Amber Infrastructure rolling out Windows 11 + Intune at scale.
How quickly does a new starter get their laptop?
Median ship-to-desk is <48 hours for standard configurations. New-starter requests come through our service desk, are picked from our UK depot, configured with your persona profile (Intune autopilot), and shipped direct to the user’s home or office address. The laptop is corporate-ready out of the box (encrypted, MDM-enrolled, Conditional Access compliant) per Windows Autopilot guidance.
Are you an authorised hardware partner?
Yes. Transputec is a Lenovo Gold Partner and Dell Gold Partner, the top tiers earned through validated UK customer outcomes. This grants us direct pricing, fastest configure-to-order, and on-site UK warranty escalation. We also hold ISO 27001 and Cyber Essentials Plus per UK government guidance.
How does pricing work?
Agreed per-seat monthly fee covering the device, configuration, support, warranty, refresh and end-of-life recycling. Zero upfront capex. Pricing depends on persona spec (laptop tier, screen size, RAM) and contract term (typically 36 months, renewable). At end of contract, devices are either refreshed (data-wiped + WEEE-recycled at no extra cost) or buyout-options are available. See our zero-touch deployment guide for the operational view.
What about data security at end-of-life?
Every device returned for refresh or end-of-life is data-wiped to NCSC-aligned standards (multi-pass overwrite + verification, or physical destruction for SSDs), recycled through WEEE-compliant UK channels (per DEFRA WEEE Regulations), and the data-destruction certificate + recycling evidence pack is included in your quarterly fleet review. ESG-credit reporting supports your sustainability disclosures.
What is the difference between DaaS and traditional IT hardware buying?
Traditional hardware buying is capex: a single PO for laptops or desktops, three-to-four-year depreciation on the balance sheet, and you own the residual disposal liability. DaaS (Device as a Service) is opex: a per-user monthly fee that bundles hardware, deployment, in-life support, replacement on failure and certified end-of-life disposal. Cash flow improves, refresh cycles align to actual business need rather than depreciation tables, and finance has a single predictable line. Most UK mid-market organisations save 12 to 28% over 3 years versus capex buying. See our device lifecycle management service for the full picture.
READY TO MOVE LAPTOPS TO OPEX?
Book a free DaaS scoping call.
A 30-minute call with one of our UK DaaS consultants. No sales script. We review your current fleet size, refresh cadence and pain points, and present a costed per-seat monthly proposal.
- DaaS sizing scorecard for your seat count
- Indicative per-user monthly fee, hardware and support bundled
- Next-day provisioning, imaged and asset-tagged
- Prompt reply. ISO 27001 secure handling.