Cyber Incident Response Services that contain UK attacks in minutes, not hours.

Cyber Incident Response (CIR) Services are a structured approach to identifying, containing, eradicating and recovering from cyber security incidents, minimising business damage and shortening recovery time. Transputec provides 24/7 UK Tier 3 SOC response, National Institute of Standards and Technology (NIST) SP 800-61 and ISO/IEC 27035-aligned process, forensic analysis, eradication, recovery and post-incident hardening, all under one accountability line. Sits inside our wider UK cyber security programme.

Containment begins rapidly on your call. Our 24/7 UK hotline is answered by a Tier 3 cyber incident analyst, not a Tier 1 triage queue. The analyst begins live forensic capture and host isolation while the rest of the team is mobilised. We align with UK NCSC incident management guidance. For continuous monitoring see our managed SOC service.

A managed Security Operations Centre (SOC) provides continuous 24/7 monitoring, detection and triage so that incidents are caught early. Cyber Incident Response Services activate when a confirmed incident needs containment, forensics, eradication and recovery. UK organisations typically run both: the SOC as the always-on detection layer, and CIR on retainer as the emergency response layer. We deliver both from the same UK Tier 3 team, so handover between detect and respond is instant. See our managed SOC service and cyber security pillar.

Cost depends on whether you engage pre-incident (retainer) or post-incident (pay-on-incident). A UK CIR retainer typically starts from around £1,500 to £3,000 per month for SME scope, scaling for larger enterprise estates; this buys rapid response SLA, named UK analysts and reduced hourly rates during an active incident. Pay-on-incident has no retainer cost but a higher hourly rate during the engagement and longer initial mobilisation. We share an indicative figure for your exact estate in the first 30 minute call. For wider UK security spend context see our cybersecurity for UK SMEs blog.

Six phases aligned to NIST SP 800-61 and ISO/IEC 27035: detect, contain, eradicate, recover, harden and learn. Tier 3 UK analyst takes the hotline; affected hosts are isolated; memory and logs are captured for forensics; malware is removed in sandbox; systems are rebuilt from clean backups; Endpoint Detection and Response (EDR) and patches are deployed; and a board-ready incident report is delivered. Our UK managed SOC service runs the post-incident monitoring.

Yes. We preserve the forensic chain of custody so evidence is admissible, help draft Information Commissioner’s Office (ICO) and regulator notifications inside the 72-hour UK GDPR window, and supply cyber insurers with the documentation they need to honour the claim. See the ICO’s UK breach reporting guidance and the NCSC Incident Management collection for the wider regulator-facing playbook.

Yes. Transputec CIR sits alongside your in-house UK IT team or existing Managed Service Provider (MSP) without disruption. We deliver as a pre-engaged retainer (faster response, lower per-incident cost) or pay-on-incident (no retainer commitment, market-rate hourly). Our UK service desk coordinates with your team during the incident, and the post-incident report is handed off in a format your team can act on. See how this worked for Strand Palace Hotel.

UK GDPR requires personal data breaches to be reported to the ICO within 72 hours of becoming aware. The Financial Conduct Authority (FCA) requires regulated firms to notify material cyber incidents promptly, and Network and Information Systems (NIS) regulated essential services have their own 72-hour competent-authority notification window. Practically, the clock starts the moment you have reasonable grounds to suspect a breach, not when forensics confirm one. Our CIR team handles regulator-grade evidence preservation and notification drafting from minute zero. See the ICO’s 72-hour reporting guidance.