Transforming Customer Ordering with a Bespoke Mobile App for T&S Enterprise

AT A GLANCE

Challenges

Outcomes

“Our successful collaboration with Transputec began with the development of our initial online portal. The mobile app development followed seamlessly, addressing our evolving needs. As we move to new premises, both the portal and app will be central to our operations, offering customers an exceptional ordering experience. Kudos to Transputec for delivering another amazing product!.”
Group 1410117484
Carlos Da Comceicao
General Manager
T&S Logo

The Customer

Founded in 1999, T&S Enterprises boasts over two decades of experience in supplying high-quality fish and seafood. Based in London, T&S have carved a niche for themselves by offering an impressive selection sourced globally, with a focus on freshness and sustainability.

The Challenge

Blockspace transitioned to Transputec’s managed service, revealing manual device deployment processes and lack of standardisation. Devices had basic configurations, with users creating local admin accounts. M365 access used basic RBAC, with inconsistent role assignments. The absence of centralised management highlighted the need for standardised processes in identity, device, and security management to create a more uniform IT environment.

Our Approach

Transputec developed a new mobile app for T&S Enterprises, enhancing the user experience and streamlining interactions. Available on iOS and Android, the app features secure login, a customisable “My Templates” page, a “My Favourites” section, and an order management page. It simplifies product browsing and integrates seamlessly with backend systems. 

The Outcome

T&S Enterprises previously hosted its customer ordering services on a third-party online marketplace platform. However, the costs associated with this platform were becoming increasingly expensive. Recognising the need for a more cost-effective solution, T&S sought to build its App, allowing users to order directly from them and bypass the need for this platform. This move would not only reduce costs but also enable T&S to promote special offers directly to their customers, thus enhancing customer engagement and loyalty. Additionally, T&S aimed to simplify the ordering process and seamlessly integrate it with their backend systems and processes, developed by Transputec.

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