AT A GLANCE
Challenges
- Critical VMware infrastructure issues
- Disruption to core business processes
- Need for expert intervention
Outcomes
- Quick resolution of legacy issues
- Enhanced stability and performance
The Customer
APCER Life Sciences is dedicated to providing comprehensive and high-quality services that enable pharmaceutical and biotech companies to deliver safe and effective therapies to patients worldwide.
The Challenge
Apcer was facing a critical issue with their VMware infrastructure. The legacy VMware environment was causing severe OS and database errors that led to issues in performance and availability. The production environment hosted on this technology hosted and ran APCER’s important business process, infra service and data APCER consulted Transputec to help them remediate the errors, streamline the management to ensure business runs smoothly.
Our Approach
The Outcome
APCER’s legacy issues were resolved quickly and efficiently. Transputec’s ability to identify the root cause of the issue and provide a stable solution was critical in minimising downtime and ensuring APCER’s operations ran uninterruptedly.