Current Opportunities

We are currently seeking NOC Engineers to join our team. The role of NOC Engineer is to provide network monitoring and troubleshooting, as a NOC engineer you will interact frequently with technical support, service provisioning and sales teams so it’s important that you are clear and concise in your communications. You will also work very closely with the Engineering team and as such need to develop a good all-round understanding of systems and networks. Diligence and attention to detail are also key skills along with an ability to multi-task and prioritise work appropriately.

We are seeking an experienced and highly skilled onsite 2nd Line Engineer to join our team in New York. The successful candidate will provide advanced technical support and maintenance for our IT infrastructure, ensuring seamless operations and optimal performance. This role requires a strong background in various Microsoft technologies, including M365, Active Directory, Microsoft Exchange, Windows 11, Intune as well as in AWS and Citrix.

The Customer Success Internship Programme at Transputec is designed to immerse participants in the dynamic world of IT and Customer Success, providing mentorship by senior staff and valuable practical experience.

The purpose of the Security function, is to bring the organisation’s operational, technical and information security risks under explicit management control through the SOC services.

As the Professional Services Manager, you will provide the strategic vision and lead onboardings and client transformation projects for Transputec’s Professional Services Division. Reporting to the Director of Services, you are responsible for developing strategies and recruiting best in class engineers and consultants to architect and deliver secure and reliable solutions and digital transformation programs to our external clients.

You will be responsible for leading the transformation and continued development for the company website, playing an integral part the web design projects by creating beautiful interfaces that enhance our prospect/users’ digital experiences. You will help drive the performance of our web and advertising user journeys while supporting the evolution of our web brand style guides and design principles.

The candidate should be hardworking, have exceptional written English skills, a strong interest in marketing, analytics, social media and content creation.

We are looking for a motivated Software Engineer Intern to join our team! As a Software Engineer Intern, you will collaborate with our senior leaders on assignments.

We are looking for a Senior Cloud Specialist to be part of a team taking the initiative on pushing forward the transition to Cloud for a future of international and multi-project work streams.

We are looking for a candidate who will be influential in supporting the AWS structure in the years to come, working on current and future AWS prospects.

You’ll join a successful Managed Service Provider (MSP) who are the go to consultancy for Cloud Solutions. The company have a real focus on the development of their team and this team ethic is at the heart of everything the business does.

Candidates will be involve in Application Testing skills, manual and automated processes for stress testing applications and much more. The candidate may join a project at the initial implementation stages to assess potential risks, or be brought on to a project midway through, when testing becomes a key requirement.

To provide initial point of contact and support to customers, assisting them with IT hardware and software problems via phone, email or remote assistance. To provide technical support; answering support queries via phone, email & self service. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process). To take ownership of user Incidents and be proactive when dealing with user issues. To log all calls on the Service Desk toolset. To capture accurate and truthful information from users on all incidents & requests, ensuring CI relationships are highlighted (Asset Management). Respond to requests from users and help them resolve hardware or software requirements. Support users in the use of IT equipment by providing necessary guidance and advice. To escalate more complex calls having captured all relevant information in the ticket.