CrowdStrike Outage: Navigating Cybersecurity Challenges in a Connected World

CrowdStrike Outage

Written by KRITIKA SINHA | MARKETING

The recent global news related to CrowdStrike outage, a leading cybersecurity firm, has highlighted the critical importance of robust security measures and preparedness. As a trusted IT solutions provider, Transputec is committed to supporting our clients through such challenges and ensuring their systems remain secure and operational.

Understanding the CrowdStrike Outage

On July 19, 2024, a significant cyber outage linked to an issue at CrowdStrike and Microsoft affected various sectors, including media, retail, banking, airlines, and telecommunications across Australia and New Zealand. This event serves as a stark reminder of the potential vulnerabilities in our interconnected digital ecosystems.

Courtesy – CNBC International TV

The Ripple Effect of Cybersecurity Incidents

When a major cybersecurity provider experiences issues, the impact can be widespread. Organisations relying on affected services may face:

  • Disruptions to normal operations
  • Potential data security risks
  • Challenges in detecting and responding to threats
  • Temporary loss of critical security functionalities

Addressing The Blue Screen of Death

Due to the recent CrowdStrike outage, some hosts may experience a bug called the Blue Screen of Death (BSOD). This guideline provides the necessary steps to manually fix critical servers and restore operations while waiting for an official fix from CrowdStrike. 

Current Action:

CrowdStrike Engineering has identified a content deployment related to this issue and has reverted those changes. However, if hosts are still crashing and unable to stay online to receive the Channel File Changes, follow these steps to manually fix the issue on critical servers:

Workaround Steps:

  1. Boot Windows into Safe Mode or the Windows Recovery Environment.
  2. Navigate to the C:\Windows\System32\drivers\CrowdStrike directory.
  3. Locate the file matching C-00000291*.sys, and delete it.
  4. Boot the host normally.

We need to ensure that these steps are followed to maintain operational stability until CrowdStrike provides a permanent resolution. At Transputec, our team of experts is always ready to assist with such technical challenges, ensuring minimal disruption to your business operations.

Conclusion

The recent CrowdStrike-related outage serves as a reminder of the complex and interconnected nature of modern cybersecurity.

At Transputec, we’re committed to helping our clients navigate these challenges, providing robust security solutions, and offering support when issues arise. Let’s work together to keep your digital assets secure and your operations running smoothly.

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